| On line sales are considered as postal
sales. The law imposes additional consumer guarantees,
related to diritto di recesso (D. Lgs. 15/01/92,
nr. 50). Here at Norcia Food we decided we will
not just respect the law, we will go further.
|Guarantee by Law
||Norcia Food Total Guarantee
|The Client may change his mind no later than
7 days after ordering
||A Norcia Food Client may change his mind anytime
|The Client that changes his mind has to
send a registered letter at his expense
||A Norcia Food Client may notify us via telephone,
fax or e-mail
|The Client has to ship back the products at
||It will be us from Norcia food picking up
the products from the client
|If the Client is unsatisfied with the product,
he has to proof there was a manufacturing
||If a Norcia Food Client is unsatisfied with
the product, he just has to notify us. If
he wishes so, we will replace or reimburse
| The Client has to ship back the products
in their original packaging
|| A Norcia Food Client doesn’t have to
ship anything, we will pick up the products
to be replaced.
| Moral: the Client can do no harm
||Moral: if you don’t want a bad action
to be discovered, don’t do it! (My father
Norcia Food accepts Credit card payment through
the “Banca Sella” Secure System (it
is the easiest and safest payment), by check,
bank transfer or Italian Post .
We do not use payment on delivery because, no
matter what delivery service we use, they charge
an extra of 5 to 7 euro.
When you pay on delivery, you pay all
those extra costs!